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Choosing a removalist

What should a removalist quote include?

By the Outer Space Removals teamUpdated November 2026 5 min read

Two quotes with the same hourly rate can end up hundreds of dollars apart, because of what each one leaves out. Here’s what a clear removalist quote should spell out, the extras that turn up on the day, and how to compare quotes fairly.

Outer Space removalists loading the truck beside a sandstone wall
In this guide
  1. 1The quote checklist
  2. 2What to tell the removalist
  3. 3Comparing hourly quotes
  4. 4What a fixed-price quote should add

The quote checklist

  • The crew and truck: how many movers, and the truck size.
  • The rate for your day, and whether it includes GST.
  • The minimum booking, and how time is counted after it.
  • Travel: depot to depot, a call-out fee, or travel included up to a limit.
  • What’s included: blankets, wrapping, taking apart and rebuilding furniture.
  • Extras: packing, boxes, stairs, extra stops, parking, tolls.
  • Insurance: public liability and goods in transit.
  • The deposit, cancellation terms and how to pay.

What to tell the removalist

A quote is only as good as what the removalist knows. Tell them:

  • Your home size and the big items: beds, sofas, fridge, washing machine, outdoor furniture.
  • Anything heavy or delicate: art, mirrors, glass tables, a safe, stone tops.
  • The access at both homes: floor, stairs or lift, and how far the truck can park from the door.
  • Whether you’ll be fully packed, or need packing too.
  • Any extra stops, like a storage unit.

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From $154/hr, GST included Not happy? You only pay cost price

Comparing hourly quotes

Work out the total for your move, not just the rate. Take a realistic number of hours for your home, add travel or the call-out fee, add GST if it isn’t included, and add boxes and any extras. The cheapest rate isn’t always the cheapest move.

HomeTypical timeAt $154/hr (GST incl.)
A Few Items or Studio2–4 hours$308–$616
1-Bedroom Apartment3–6 hours$462–$924
2-Bedroom Apartment5–9 hours$770–$1,386
3+ Bedroom Home8–11+ hours$1,232–$1,694+

What a fixed-price quote should add

  • The list of items it covers, and the access at both homes it’s based on.
  • What isn’t included: parking fees, permits and tolls are often extra.
  • What can change the price: items added on the day, stairs or a lift that wasn’t mentioned, long waits for keys.
  • How to update it if your plans change before the move.

Helpful next steps

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FAQ

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answered.

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  • It should say clearly either way. Ours includes GST. Many removalists advertise “+ GST”, which adds 10% on the day.